How buying from

BOXT works

For too long, upgrading your home has been a pain so we invented The BOXT Way. Here's how we save you time, hassle and money.


1. Answer questions about your home

First, you’ll answer a few straightforward questions about your home. If we need to check anything we’ll ask for a few photos later.

2. You choose your product

We’ll recommend a selection of packages and let you pick The One by comparing brands and prices. Pick an install date and get a discount if you choose a day that’s less busy.

3. Pay with flexible payment options

You can pay monthly using our finance options, or pay it all upfront using our secure online payment system. It’s up to you.

4. We check your order

Our team of engineers checks each job against your screener responses to confirm you have selected the perfect boiler for your home & avoid surprises on your installation day.

5. Your product is delivered

Your BOXT will be delivered by courier, usually on the morning of your installation day. Your installer will arrive bright and early too, between 7.30 and 9.30am.

6. Our qualified engineers install it

Your installer will fit your package based on your requirements and our expertise. All our installers are fully qualified, experienced professionals. They’re a friendly lot, too.

7. Our expert audit team checks the quality

Our in house engineers will audit your install to ensure everything is fitted correctly and is going to last

8. Get your documents, warranty & support

All of your relevant documents are available in our Customer App as soon as your installation is complete. You can use the app to talk to our team and get support with your new product

Hear what Dennis had to say about his BOXT experience

cover for videos

Sound good? Get your fixed price