Ideal boiler warranties - the complete guide

When on the hunt for a new boiler, you probably want to know more about the different warranty lengths for each brand. Boiler manufacturers usually provide varying warranty lengths for different models, so keep this in mind when choosing a new boiler for your home.

Read on for a rundown on the different Ideal boiler warranty lengths, how to register your Ideal boiler warranty and simple terms and conditions you must follow to keep your boiler warranty valid.

Boilers from Ideal Heating

Ideal Heating is a well-known boiler manufacturer. As a company, Ideal has been around since 1906 and is widely recognised for providing high-quality boilers at competitive prices.

Budget-friendly boiler manufacturers don't always have the best reputation, but this isn't the case with Ideal. With a 4.8 Trustpilot rating and tens of thousands of approving reviews, you can expect a high-quality boiler at an affordable price when choosing one of Ideal’s many models.

What is an Ideal boiler warranty?

Ideal boiler warranties assure the owner that the purchased product meets specific standards. This is a legally binding agreement between the homeowner and boiler manufacturer to provide the owner with peace of mind knowing that they will receive a boiler repair within a reasonable timeframe if there happens to be a fault.

Although all boiler manufacturers offer warranties on their products, each will offer different lengths. A boiler warranty typically lasts between 2-10 years, depending on the manufacturer and boiler model.

What’s covered by a standard Ideal boiler warranty?

Ideal boiler warranty covers full parts and labour repairs free of charge in the event of a mechanical or electrical breakdown due to the mechanical fault of the boiler. If a repair isn't possible, Ideal may replace the boiler free of charge.

The warranty does not cover any damage from misuse, lack of servicing, interference from a third party, or accidents.
It's a good idea to check out the full warranty terms and conditions associated with the boiler manufacturer. You can find Ideal's terms and conditions on their website.

How long do Ideal boiler warranties last?

Boiler warranties typically last between 2 and 10 years. It is possible to extend your warranty at a fee, increasing the term to as long as a 12-year warranty period.

If you want to extend your boiler warranty length, contact Ideal directly to arrange this. They will be able to advise you of any extra cost involved with this extra level of protection.

When purchasing an Ideal boiler from BOXT, you can expect a warranty length of between 5 and 10 years. This includes a 5-year warranty period for Ideal Espirit models and a 10-year warranty period for Ideal Logic MAX models and Ideal Vogue range.

How do I keep my boiler warranty valid?

Failure to adhere to the terms and conditions could mean that your boiler warranty becomes invalidated. Some of the conditions that must be met include:

• Ideal boilers must be installed within 12 months of purchase.
• A Gas Safe registered engineer must complete the installation.
• The warranty start date will be the date of installation.
• You or your engineer must register the warranty within 30 days of the installation date, or the warranty will be capped at 12 months.
• A Gas Safe engineer must service the boiler every 12 months.
• The boiler cannot be repositioned post-installation without the permission of Ideal.

Make sure to read the full warranty terms and conditions associated with the Ideal boiler before making a purchase.

How do I register my Ideal boiler warranty?

In most cases, your Gas Registered engineer will register your boiler warranty for you. If this isn't the case, registering your boiler yourself is quick and easy.

Simply visit the Ideal Heating website and head to the 'register warranty' section. Here, you'll be able to register the boiler warranty by entering your serial number and selecting the boiler. Enter the date that the boiler installation took place and where the boiler was installed in your home. You’ll then have the option to register any other Ideal products like filters or an Ideal Thermostat.

Alternatively, you can contact customer services on 01482 498660 to register your Ideal boiler warranty over the phone.

When you get a new boiler installed by BOXT, we’ll register the warranty for you, so you won’t need to do a thing - you’ll be covered straight away. 

How do I maintain my Ideal boiler warranty?

To maintain your boiler warranty, it's essential that you stick to what is outlined in the terms and conditions. Most terms and conditions will be relatively easy to follow. The most challenging part is often arranging your annual service with a Gas Safe Registered engineer.

Thankfully, with BOXT you can spread the cost of your annual service throughout the year with our Service Plan. We'll even arrange an engineer for you, and you can book a date that suits you through the BOXT App.