Category - Boilers
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Will Scholfield, Engineer

15 Jan : Updated 21 Mar ● 12 min read

Vaillant boiler fault & error codes

When you realise your Vaillant boiler isn't operating as it should, the system interface will show an error code. These codes aid engineers when they’re working to identify boiler issues, particularly when those problems aren't immediately obvious.

Due to the variety of components within a boiler, there are many potential problems that your boiler may experience. In order to streamline the process, we'll go over all of the most typical error codes for the most common Vaillant boiler models here so you can make sure any issues are resolved as soon as possible.

Vaillant boiler fault & error codes by boiler model

Vaillant ecoTEC Plus 1 Combi error codes

The Vaillant ecoTEC Plus Combi Boilers offer a great blend of energy efficiency and dependability for home heating. 

With their compact design, these combi boilers help you get the most out of the space you’ve got. The clue is in the name: this model prioritises environmental sustainability, making it a conscientious choice when it comes to heating your home.

Error CodeIssue
ConThere is a communication error occurring between your boiler's PCB (inside the electronics box) and the display. The PCB may need to be replaced.
F.00The flow temperature sensor is defective or not connected.
F.01The return temperature sensor is defective or not connected.
F.02The shift-load cylinder temperature sensor is defective or not connected.
F.03Shift-load cylinder temperature sensor is defective or not connected.
F.10The flow temperature sensor is experiencing a defect or a short circuit.
F.12Cylinder charging sensor defective or has short-circuited.
F.13 (safety switch-off)The warm start sensor/cylinder temperature sensor is either not connecting or defective.
F.20Maximum temperature at the flow/return temperature sensor is too high when the safety cutout function is operating.
F.22 (safety switch-off)The water pressure is too low, or there is either an insufficient quantity of water in the product or none at all.
F.23 (safety switch-off)The temperature spread is too great, and the water circulation is low.
F.24 (safety switch-off)The temperature has increased too quickly.
F.25 (safety switch-off)The flue gas temperature is too high.
F.26The Gas valve assembly stepper motor is either defective or not connected.
F.27Monitoring electrode reports an incorrect flame
F.28Failure during start-up or ignition unsuccessful. The gas pressure monitor or thermal cut-out has been triggered.
F.29Gas supply interrupted intermittently. Re-ignition failed.
F.32The fan isn't connected or is experiencing a defect.
F.42Coding resistor or gas group resistor is causing a short circuit.
F.49Undervoltage on the eBUS.
F.52Mass flow sensor is defective or not connected.
F.53The mass flow through the gas valve assembly is not as required.
F.54No gas inlet pressure or insufficient gas inlet pressure causes faults when the appliance is used.
F.55All-gas sensor is defective or has short-circuited.
F.56Safety shutdown after the CO limit value is exceeded.
F.57Regulation fault caused by a corroded ignition electrode.
F.61The gas valve assembly cannot be actuated.
F.62Delayed switch-off sequence for the gas valve after the flame is
extinguished.
F.63EEPROM is faulty.
F.64There is a defect with the electronics, safety-relevant sensor, or cable.
F.65Electronics defective or too hot due to external factors.
F.67The flame signal is weak/not detected.
F.68The flame monitor is reporting an unstable flame signal.
F.70Incorrect/missing Device Specific Number or incorrect/missing coding resistor.
F.71Flow temperature sensor returns implausible values.
F.72The temperature difference between the flow and return temperature sensors is too large.
F.73The water pressure sensor is showing that the water pressure inside your boiler is too low.
F.74The water pressure sensor is showing that the water pressure inside your boiler is too high.
F.75Insufficient pressure jump detected when starting the pump.
F.77No flue non-return flap feedback; condensate pump overflow.
F.78UK link box is connected without the domestic hot water temperature sensor being bridged.
F.80Inlet temperature sensor defective or not connected.
F.81Cylinder is not fully charged after the specified time.
F.82External current anode defective or not connected.
F.83The temperature difference between the flow and return temperature sensor is too small.
F.84There is a permanent temperature difference between the flow and return NTC thermistors.
F.85Flow/return temperature sensors are returning incorrect values.
F.90Communication with actoSTOR was interrupted.
F.91Sensor on the actoSTOR is defective.
F.92The coding resistor on the PCB does not match the gas group that is entered.
F.93Combustion quality is outside the permitted range.
F.94Sensors return incorrect values.

Vaillant ecoTEC Pro Combi error codes

Similar to the ecoTEC Plus, the Vaillant ecoTEC Pro Combi Boilers are known for their efficiency, reliability and eco-consciousness. Being a close relative of the ecoTEC Plus, the boiler boasts many of the same features, but the Pro is aimed more at people looking for a simpler, cheaper model.

Error CodeIssue
Communication faultThere is a communication error occurring between your boiler's PCB (inside the electronics box) and the display. The PCB may need to be replaced.
F.00The flow temperature sensor is defective or not connected.
F.01The return temperature sensor is defective or not connected.
F.10The flow temperature sensor is defective or short-circuiting.
F.11Return temperature sensor defective or has short-circuited.
F.20Maximum temperature at the flow/return temperature sensor is too high when the safety cutout function is operating using
the NTC.
F.22 (safety switch-off)Water pressure is too low, or there is either an insufficient quantity of water in the product or none at all.
F.23 (safety switch-off)The temperature spread is too great, and the water circulation is low.
F.24 (safety switch-off)The temperature has increased too quickly.
F.25 (safety switch-off)The flue gas temperature is too high.
F.26The gas valve assembly stepper motor is defective or not connected.
F.27The monitoring electrode reports an incorrect flame.
F.28Failure during start-up or ignition unsuccessful. The gas pressure monitor or thermal cut-out has been initiated.
F.29Gas supply interrupted intermittently. The re-ignition has failed.
F.32 The fan isn't connected or is defective.
F.49Undervoltage on the eBus.
F.61The gas valve assembly cannot be actuated.
F.62Delayed switch-off sequence for the gas valve after the flame is extinguished.
F.63EEPROM is faulty.
F.64There is a defect with the electronics, safety-relevant sensor, or cable.
F.65Electronics defective or too hot due to external factors.
F.67The flame signal is weak/not detected.
F.68The flame monitor is reporting an unstable flame signal.
F.70Incorrect/missing Device Specific Number or incorrect/missing coding resistor.
F.71Flow temperature sensor returns implausible values.
F.72The temperature difference between the flow and return temperature sensor is too large.
F.73The water pressure sensor is showing that the water pressure inside your boiler is too low.
F.74The water pressure is too high.
F.75Insufficient pressure jump was detected when starting the pump.
F.77No flue non-return flap feedback; condensate pump overflow.
F.78UK link box is connected without the domestic hot water temperature sensor being bridged.
F.83The temperature difference between the flow and return temperature sensor is too small.
F.84There is a permanent temperature difference between the flow and return NTC thermistors.
F.85Flow/return temperature sensors are returning incorrect values.

Vaillant ecoFIT Pure Combi error codes

This cupboard-size boiler is a fantastic option for most homes in the UK.

With a high-performance build and smart controls, this model is a prime choice for homeowners looking for a flexible, lightweight and compact boiler that pulls no punches on performance.

ConThere is a communication error occurring between your boiler's PCB (inside the electronics box) and the display. The PCB may need to be replaced.
F.00The flow temperature sensor is defective or not connected.
F.01The return temperature sensor is defective or not connected.
F.10The flow temperature sensor is defective or short-circuiting.
F.11The return temperature sensor has short-circuited.
F.12 and F.91The cylinder temperature sensor has short-circuited.
F.13The temperature sensor for the domestic hot water cylinder has short-circuited.
F.20Safety shutdown. The overheating temperature has been reached.
F.22 (safety switch-off)Water pressure is too low, or there is either an insufficient quantity of water in the product or none at all.
F.23 (safety switch-off)The temperature spread is too great, and the water circulation is low.
F.24 (safety switch-off)The temperature has increased too quickly.
F.25 (safety switch-off)The flue gas temperature is too high.
F.27The monitoring electrode reports an incorrect flame.
F.28Boiler ignition fault. Unsuccessful ignition when starting up.
F.29Flame loss fault.
F.32Fan frost protection function active. Fan speed outside the tolerance values.
F.49eBus fault. The voltage is too low.
F.61The gas valve assembly cannot be actuated.
F.62Delayed switch-off sequence for the gas valve after the flame is extinguished.
F.63EEPROM is faulty.
F.64There is a defect with the electronics, safety-relevant sensor, or cable.
F.65The electronics temperature is too high.
F.67 The flame signal is weak/not detected.
F.68The flame monitor is reporting an unstable flame signal.
F.70Invalid product code (DSN).
F.71Fault with the flow and return temperature sensor.
F.72Deviation in the water pressure sensor or return temperature sensor.
F.73The water pressure sensor is not connected or has short-circuited.
F.74Electrical problem in the water pressure sensor.
F.75Pressure sensor fault.
F.76The safety cut-out in the primary heat exchanger is defective.
F.77Defective flue non-return flap
F.78Interruption to DHW outlet sensor at external control.
F.83Dry fire.
F.84Flow/return temperature sensor fault.
F.85Temperature sensor fault.
F.86Underfloor heating contact fault
F.87Fault with electrodes.
F.88Fault with the gas valve.
F.89Fault with the pump.
F.97Defective main PCB.

Vaillant ecoTEC Exclusive Green iQ Combi error codes

One of the top boilers in the Vaillant range, this model promises performance, control and efficiency. It's kitted out with smart controls, boasts eco-efficiency and is made from 85% recyclable materials. 

The Vaillant ecoTEC Exclusive Green iQ Combi is a fantastic option for homeowners looking for something that’s at the cutting edge of home heating solutions.

Error codeIssue
F.00Flow temperature sensor defective or not connected.
F.01The return temperature sensor is defective or not connected.
F.02DHW outlet sensor interrupted.
F.03Cylinder sensor interrupted.
F.10The flow sensor has short-circuited.
F.11The return sensor has short-circuited.
F.12DHW outlet sensor has short-circuited.
F.13 Cylinder sensor has short-circuited.
F.20Incorrect earth connection between the cable harness and product.
F.22 (safety switch-off)The boiler’s water pressure is too low.
F.23Temperature spread too large.
F.24Temperature increasing too fast.
F.25Flue temperature is too high.
F.26The fuel valve is not working.
F.27Flame simulation.
F.28Ignition unsuccessful. The gas meter is defective.
F.29Ignition unsuccessful. The gas supply has stopped.
F.32Faulty fan.
F.33Pressure switch fault.
F.35Air/flue gas duct fault.
F.42Coding resistor fault.
F.49eBUS fault.
F.55CO sensor fault.
F.56CO limit exceeded.
F.57Measuring program fault.
F.61Fuel valve actuation fault.
F.62Fuel valve switch-off delay.
F.63EEPROM fault.
F.64Electronics/sensor fault.
F.68The flame signal is weak/not detected.
F.70Invalid device-specific number.
F.71Flow sensor fault.
F.72Flow/return sensor fault.
F.73Water pressure sensor fault.
F.74Water pressure sensor fault.
F.75Water pressure sensor fault.
F.77No response from flue non-return flap or condensate pump defective.
F.78UK link box is connected, but the domestic hot water NTC is not bridged.
F.80actoSTOR inlet sensor fault.
F.81Cylinder charging pump fault.
F.82External current anode fault.
F.83NTC temperature gradient fault.
F.84Flow and return temperature sensors are returning implausible values.
F.85NTCs fitted incorrectly.
F.90Communication fault.
F.94Vortex and differential pressure fault.

Vaillant ecoTEC Plus Regular error codes

The ecoTEC Plus Regular (aka standard or heat-only) is a popular choice amongst homeowners who want a high-performing, energy-efficient boiler. This is an ideal choice for larger properties with multiple bathrooms and greater hot water requirements.

Error codeIssue
ConThere is a communication error occurring between your boiler's PCB (inside the electronics box) and the display. The PCB may need to be replaced.
F.00The flow temperature sensor is defective or not connected.
F.01The return temperature sensor is defective or not connected.
F.10The flow temperature sensor is defective or short-circuiting.
F.11The return temperature sensor has short-circuited.
F.12 and F.91The cylinder temperature sensor has short-circuited.
F.13The Temperature sensor for the domestic hot water cylinder has short-circuited.
F.20Safety shutdown. The overheating temperature has been reached.
F.22 (safety switch-off)Water pressure is too low, or there is either an insufficient quantity of water in the product or none at all.
F.23 (safety switch-off)The temperature spread is too great, and the water circulation is low.
F.24 (safety switch-off)The temperature has increased too quickly.
F.25 (safety switch-off)The flue gas temperature is too high.
F.27The monitoring electrode reports an incorrect flame.
F.28Boiler ignition fault. Unsuccessful ignition when starting up.
F.29Flame loss fault.
F.32Fan frost protection function active. Fan speed outside the tolerance values.
F.49eBus fault. The voltage is too low.
F.61The gas valve assembly cannot be actuated.
F.62Delayed switch-off sequence for the gas valve after the flame is extinguished.
F.63EEPROM is faulty.
F.64There is a defect with the electronics, safety-relevant sensor, or cable.
F.65The electronics temperature is too high.
F.67 The flame signal is weak/not detected.
F.68The flame monitor is reporting an unstable flame signal.
F.70Invalid product code (DSN).
F.71Fault with the flow and return temperature sensor.
F.72Deviation in the water pressure sensor or return temperature sensor.
F.73The water pressure sensor is not connected or has short-circuited.
F.74Electrical problem in the water pressure sensor.
F.75Pressure sensor fault.
F.76The safety cut-out in the primary heat exchanger is defective.
F.77Defective flue non-return flap
F.78Interruption to DHW outlet sensor at external control.
F.83Dry fire.
F.84Flow/return temperature sensor fault.
F.85Temperature sensor fault.
F.86Underfloor heating contact fault
F.87Fault with electrodes.
F.88Fault with the gas valve.
F.89Fault with the pump.
F.97Defective main PCB.

Vaillant ecoFIT Pure Regular error codes

Despite their straightforward design, these boilers use modern technology to maintain competitive performance. They’re a solid option for homeowners looking for a boiler that is both cost-effective and dependable.

Error codeIssue
ConThere is a communication error occurring between your boiler's PCB (inside the electronics box) and the display. The PCB may need to be replaced.
F.00The flow temperature sensor is defective or not connected.
F.01The return temperature sensor is defective or not connected.
F.10The flow temperature sensor is defective or short-circuiting.
F.11The return temperature sensor has short-circuited.
F.13The temperature sensor for the domestic hot water cylinder has short-circuited.
F.22 (safety switch-off)Water pressure is too low, or there is either an insufficient quantity of water in the product or none at all.
F.23 (safety switch-off)The temperature spread is too great, and the water circulation is low.
F.24 (safety switch-off)The temperature has increased too quickly.
F.25 (safety switch-off)The flue gas temperature is too high.
F.27The monitoring electrode reports an incorrect flame.
F.28Boiler ignition fault. Unsuccessful ignition when starting up.
F.29Flame loss fault.
F.32Fan frost protection function active. Fan speed outside the tolerance values.
F.49eBus fault. The voltage is too low.
F.61The gas valve assembly cannot be actuated.
F.62Delayed switch-off sequence for the gas valve after the flame is extinguished.
F.63EEPROM is faulty.
F.64There is a defect with the electronics, safety-relevant sensor, or cable.
F.65The electronics temperature is too high.
F.67 The flame signal is weak/not detected.
F.68The flame monitor is reporting an unstable flame signal.
F.70Invalid product code (DSN).
F.71Fault with the flow and return temperature sensor.
F.72Deviation in the water pressure sensor or return temperature sensor.
F.73The water pressure sensor is not connected or has short-circuited.
F.74Electrical problem in the water pressure sensor.
F.75Pressure sensor fault.
F.76The safety cut-out in the primary heat exchanger is defective.
F.77Defective flue non-return flap
F.83Dry fire.
F.84Flow/return temperature sensor fault.
F.85Temperature sensor fault.
F.87Fault with electrodes.
F.88Fault with the gas valve.
F.89Fault with the pump.
F.97Defective main PCB.

Protect your home’s central heating with BOXT

Luckily, the majority of Vaillant boiler problems are relatively quick and easy for qualified engineers to fix, provided they’re identified promptly. If you suspect that any of the issues mentioned above are to blame for your boiler’s malfunctioning, and the recommended fix isn’t as simple as pressing the reset button, always contact a Gas Safe registered engineer who’ll be able to come and assist you.

For more help, our team of fully qualified boiler engineers works nationwide to make sure your home’s heating system doesn’t leave you high and dry. Book your boiler repair with a BOXT professional online.

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